Certificate III in Business

BSB30120

Certificate III in Business

BSB30120 is a practical, entry-level business qualification that builds core skills for working in modern workplaces. It focuses on communication, digital skills, teamwork and basic administration, with options to tailor units to industry or community needs.

What you will learn

Workplace communication and customer service skills
How to use digital tools, business documents and spreadsheets
Basic planning, organisation and time management
How to work effectively in a team and in diverse workplaces
Foundations of workplace health and safety

Typical job roles

Administrative assistant
Customer service officer
Receptionist or office support worker
Program or project support officer

Who the course is for

School leavers or new entrants to the workforce
People wanting to update their business and office skills
Organisations wanting a solid base qualification for staff in business support roles

Entry Requirements

There are no formal entry requirements. Basic literacy, numeracy and digital skills will help learners succeed.