This diploma develops practical leadership and management skills for people who lead teams and manage operations. It focuses on people management, communication, planning and performance in real workplace contexts.
Performance management, feedback and coaching skills
Planning, organising and prioritising work and resources
Managing workplace relationships and resolving conflict
Leading continuous improvement and change in organisations
Typical job roles
Team leader or supervisor
Coordinator or middle manager
Leading hand or senior officer in business, community or government settings
Who the course is for
Current or emerging leaders who manage people or projects
Employees preparing to move into supervisory roles
Organisations wanting to build strong, people-focused leaders
Entry Requirements
There are no formal entry requirements. Current or recent leadership responsibilities (formal or informal) will help learners apply the concepts to their own workplace.
